Politique de confidentialité

1. DATA CONTROLLER

Florian Faget — Self-employed entrepreneur
SIRET: 84157346200014
Email: contact@withthesmile.com
Website: https://withthesmile.com
2. DATA COLLECTED

When using withthesmile.com and purchasing products, the following personal data may be collected:

First and last name
Email address
Payment data (processed exclusively by Stripe — not stored by WithTheSmile)
IP address and browsing data (via cookies)
Order history
3. PURPOSE OF PROCESSING

Collected data is used to:

Process and confirm orders
Grant access to the members area and purchased products
Send transactional emails (order confirmation, product access)
Respond to customer support requests
Comply with legal and accounting obligations
4. LEGAL BASIS

Contract performance: processing orders and delivering products
Legal obligation: retention of accounting records
Legitimate interest: improving the service and preventing fraud
Consent: marketing emails (where applicable)
5. DATA RETENTION

Customer and order data: 10 years (legal accounting requirement)
Connection logs: 1 year
Cookies: maximum 13 months
6. DATA SHARING

Personal data is never sold to third parties. It may be shared only with:

Stripe — secure payment processing (stripe.com/privacy)
o2switch — website hosting
Brevo (if applicable) — transactional email delivery
7. YOUR RIGHTS (GDPR)

Under the General Data Protection Regulation (GDPR — EU 2016/679), you have the following rights:

Right of access: obtain a copy of your personal data
Right of rectification: correct inaccurate data
Right to erasure: request deletion of your data
Right to portability: receive your data in a structured format
Right to object: object to certain types of processing
Right to restriction: limit the processing of your data
To exercise your rights, send your request to: contact@withthesmile.com. A response will be provided within 30 days. You may also file a complaint with your local data protection authority (in France: https://www.cnil.fr).

8. COOKIES

The site withthesmile.com uses cookies necessary for site functionality (session, cart), as well as analytics cookies to measure audience (if enabled). A consent banner allows you to manage your preferences. You can also disable cookies in your browser settings.

9. SECURITY

Appropriate technical and organizational measures are in place to protect your data against unauthorized access, loss, or disclosure. The site uses HTTPS (SSL) encryption to secure all data exchanges.

10. UPDATES

This privacy policy may be updated at any time. The date of the latest update is shown at the top of this page. We encourage you to review it periodically.